QA & Integration Specialist

QA & Integration Specialist

The QA & Integration Specialist will report to Daniel Bloomfield, VP of Technical Operations.

This role will be responsible for QA and review process of multiple digital advertising campaigns, inside Demand Side Platforms and our internal software, assisting with reporting needs, and troubleshooting discrepancies. This role would support multiple products including: interactive video, connected tv/OTT, mobile video, and display ads. The role will help manage internal updates for products. Daily tasks will range from managing support tickets, campaign QA, assisting in reporting and discrepancy reviews, and assisting clients with tagging requests. The role will work directly with publishers and agencies to help certify Kerv products on new properties. The role will also assist in agency campaign setup. This role will be required to stay current on Kerv feature releases, test the releases to understand the impact of those releases to their clients’ campaigns, and how to position their implementation to clients.

Seeking a candidate that is very process-oriented, task focused, articulate, and an effective communicator regarding complex offerings and product positioning. Experience in digital ad operations – is preferred but not required.

Kerv Interactive is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected Veterans’ status or any other characteristic protected by law.

Responsibilities:

• Support the team by QA’ing the campaigns prior to launch.
• Manage support ticket queue.
• Assist in troubleshooting open discrepancies and working to resolve them.
• Work directly with clients to determine tag/operational needs and set up requests
• Manage the weekly campaign queue calls and keep all open campaigns moving.
• Publisher and agency campaign support and certification.
• Help support the product and QA new releases.

Job Requirements:

• Education level: Undergraduate Degree (or) an equivalent combination of education and work-related experience.
• At least 2+ years of industry-related experience
• A strong knowledge of ad tag formats and tag types. Including Vast, Vpaid, JS, Iframe, etc.
• Demonstrate organizational skills and ability to handle multiple tasks at the same time.
• Knowledge of CRMs, Project Management Tools (Teamwork), Media platforms – ad servers, DSPs, etc., PowerPoint, Reporting, Google Sheets/Slides, Reporting platforms (ex. Looker)
• Outstanding troubleshooting skills and high attention to detail.
• Proficient teambuilding skills with established history of solution-oriented, problem-solving abilities
• Excellent written and verbal communication skills demonstrated via clear and confident communication with both team members and clients
• High degree of accountability and integrity
• Able to remain on task and avoid distraction
• Demonstrated history of completing tasks and projects on time without sacrificing high quality of work

More About You:

• You are naturally inquisitive. You want to know more and you are driven by your curiosity.
• You are enthusiastic. You are passionate about what you do and you are excited to share your knowledge with others.
• You are resourceful. You will figure it out. You’ll dig deeper until you find the answer to any question you may have.
• You are accountable. You take your job seriously and always meet expectations.
• You are aspirational. You won’t settle for the status quo. You’re always looking at how to take your work to the next level.
• You are a team player. You enjoy working with others and others enjoy working with you.
• And maybe you keep on the cutting edge of new industry developments. You’re hungry for knowledge and intrigued by the opportunity to innovate and share these developments with your network.

About KERV Interactive: 

KERV’s interactive video platform and AI/ML driven technology generates the most precise metadata that is used to create the most powerful user experiences for both brands and audiences through transformative and seamless commerce. KERV’s patented technology drives deeper user engagement, enhances performance and increases time‑spent with your brand.